Privacy Policy

Website Privacy Policy

In charge of processing

The company responsible for processing your data under this privacy policy is:

PRATS FRUITS, S. L.
NIF: B58084104
Address: Mercabarna, Pabellón F, 6046-6050 – 08040 Barcelona
Email: rgpd@pratsfruits.com
Website: pratsfruits.com
Telephone: +34 93 556 26 47
Registered in the Mercantile Registry of Barcelona, Volume 38094, Page 181, Sheet B13405

At PRATS FRUITS, S. L., we recognise the importance of protecting your personal information and we are committed to processing it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

Personal data

Personal data is the information that identifies you or makes you identifiable. Through the website, in the fields established for this purpose, we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, town, etc., as well as all the data that you voluntarily provide us with through any of the social networks on which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

The user visiting the web does not imply that they have to provide any information about their personal data. However, if provided, the data will be processed lawfully and subject at all times to the principles and rights set forth in GDPR 2016/679 of April 27, 2016 and OLPPGDR 3/2018 of December 5.

Purpose, duration and legitimacy of the processing:

The data that the user provides us will be processed for the following purposes:

  • To respond to the request made by the user through the contact form located on the website. We collect and process the user’s personal data in order to process and manage their enquiry or any request made through the form. We will keep the data for the time necessary to comply with their request and for the time established by law with a minimum duration of 3 years.

The basis of legitimation of the data processing will be the consent granted by the user when ticking the box of our privacy policy before sending the request. The user has the right to revoke their consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

  • To enhance the user’s experience when browsing the website. We will keep the data as long as the user does not revoke their consent to their processing by eliminating cookies and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy to improve user experience when browsing the web is the consent granted by the user when accepting the cookies. The user has the right to revoke their consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

Transfer or communication of personal data and international transfer

Your data will not be communicated or transferred to third parties, unless there is any legal obligation, or those providers linked to the Controller who act as processing supervisors.

Our servers are located in the European Union, and generally we contract service providers also located within the European Economic Area or in countries that have been declared to have an adequate level of protection.

If we need to use external service providers that require the transmission of personal data outside the European Union or in countries that have not been declared to have an adequate level of protection, we will ensure the security and legitimacy of the processing of your data in accordance with the European standards through contractual agreements.

Data updates

In order for us to keep personal data updated, it is important that the user informs us whenever there has been any modification to them, otherwise we cannot be responsible for their veracity.

The user guarantees that the personal data provided is truthful, guaranteeing that all the information provided corresponds to the actual situation, being up-to-date and accurate, and is obliged to communicate any modification.

Third-party data

If the user provides data from third parties to PRATS FRUITS, S. L., for any purpose, they guarantee that they have obtained the data in a lawful manner, that they have previously informed those affected, obtaining their consent to communicate the data and that the information provided is accurate and truthful.

Obligatory nature of the requested information

All our forms have an asterisk (*) next to the obligatory data. If the user does not provide these fields or does not tick the acceptance box of the privacy policy, the information will not be able to be sent.

Rights of the interested parties

You have the right to access your data and to obtain confirmation about its processing, as well as a copy of the personal data that is being processed. You have the right to update the data and request its rectification if inaccurate or request the deletion when the data is not necessary for the purposes for which they were collected. You can request the limitation in the processing of your data and oppose their processing by revoking your consent, as well as exercising the right to data portability. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at Mercabarna, Pabellón F 6046-6050 – 08040 Barcelona or via the email rgpd@pratsfruits.com.

If you consider that your rights have not been duly addressed, you have the right to file a claim with the authorities in charge at www.aepd.es.

Data processing of minors

Whoever provides the data through the forms on this website and accepts their processing declares that they are over 14 years of age, as access and use of the portal to minors under that age is prohibited. If at any time, the Controller detects that a child under 14 years has provided personal data, we will proceed to cancel the data. Likewise, parents or guardians may in any case contact PRATS FRUITS, S.L. to block the access account of minors under their care who have registered by falsifying their identity.

Processing of cookies

A cookie is a small file that is downloaded and stored on the user’s computer when the user accesses a web page. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their computer and, depending on the information they contain and the way the computer is utilised, they can be used to recognise the user.

The user has the option to prevent the creation of cookies by selecting the corresponding option in their browser programme. You can get more information by reading our Cookies Policy.

Updated on: 29/03/2021